Frequently Asked Question
We’ve worked with businesses across a range of industries, and these are the questions we hear most often. Don’t see yours here? Reach out and we’ll answer it directly.
What is the procedure to get started?
It starts with a quick discovery call where we learn about your business, goals, and challenges. From there, we put together a tailored proposal covering scope, timeline, and pricing. Once approved, we move straight into strategy and execution.
How much does this project cost?
Pricing depends on the services you need and the scope of the project — a single SEO campaign looks very different from a full website build with ongoing ads management. We'll give you a clear, itemized quote after our first conversation, with no hidden fees.
When will my service go live?
Timelines vary by service. Website and app builds typically take a few weeks depending on complexity, while SEO and ads campaigns usually start showing measurable movement within the first 4–8 weeks. We'll give you a realistic timeline upfront, not just a best-case guess.
What industries do you work with?
We work with businesses across a wide range of industries, from startups to established companies. Whatever your sector, we tailor our SEO, marketing, development, and design work to fit your specific market and audience.
How do I stay updated on my project's progress?
You'll have a dedicated point of contact and regular reporting — typically weekly or monthly, depending on the service — so you always know what's been done, what's working, and what's next.
Do you offer ongoing support after launch?
Yes. Our Website Maintenance service covers updates, security monitoring, backups, and performance checks, and we offer ongoing management for SEO, Google Ads, and digital marketing campaigns.
Can you work with my existing website, or does it need to be rebuilt?
It depends on the platform and condition of your current site. In many cases we can optimize, redesign, or extend what you already have. We'll assess it during discovery and recommend the most cost-effective path.
How do I get in touch with my account manager?
Once onboarded, you'll receive direct contact details for your account manager, along with access to our support channels for any day-to-day questions.
Best Service providing agency in town
"We were invisible on local search before working with Novixon. Within a few months of their SEO work, we started showing up for the searches that actually matter to our business, and the phone started ringing."
The benefits of local SEO for small business
"Novixon handled our website redesign and ongoing maintenance without a single hiccup. Communication was clear throughout, and the final result loads faster and converts better than our old site ever did."
Perfect from beginning to end faster
"From our first call to project delivery, Novixon Digital made the entire process easy. They were responsive, organized, and delivered exactly what they promised — no surprises, no delays."
